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WOLF customer service
In the right place, at the right time

Safety and reliability to the highest degree. High quality standards are the basis for excellent service.

Top quality in all areas is particularly important to us. We want to be a partner that you can rely on. Our WOLF customer service is always available to provide you with help and advice. You can discover everything about service, downloads, SmartHome, system guarantee and news on the WOLF GmbH Service page.

WOLF service contact

If you have general questions about our products or would like personal advice from our service team, please use the following contact options:

For assistance over the phone, you can reach us on weekdays between 07:00 and 18:00. Alternatively, you can contact our service team by email:

To the service contact

Operating instructions
and brochures

Well informed – in our download section for private customers, you can find all documents relating to WOLF products.

To the download section

WOLF customer service

Our customer service is always available with help and advice for questions or problems with your WOLF appliances.

WOLF Smartset portal
contractor level

Operate your heating system with ease and comfort, no matter where you happen to be. Full access to the selected heating system is available at any time via the WOLF Smartset portal.

To the WOLF Smartset portal

WOLF SmartHome

This is the buzzword being used to describe intelligent, networked building management systems.

Not only can the WOLF SmartHome be incorporated into all new WOLF appliances, it is also available as a retrofit for older appliance generations.

Find out more

Do you have
a question?

We have to put together a list for you of the most frequently asked questions and the answers to them. 

To our FAQs