Privacy policy

We take data protection seriously!

We believe that protecting your privacy when processing personal data is important. When you visit our website, our web servers store the following as standard: the IP of your internet service provider, the website you were visiting prior to ours, the pages of our website that you visit and the date and duration of your visit. This information is vital for the technical transmission of the website and secure server operation. We do not analyze this data in relation to you as an individual.

If you send us your data via a contact form, this data is stored and backed up securely on our servers. We only use your data to process your request. We treat your data as strictly confidential. We do not pass it on to third parties.
 

Data controller:

WOLF GmbH
Industriestr. 1,
D-84048 Mainburg
Tel. +49 (0) 8751 74-0
E-Mail: info(at)wolf.eu

Personal Data

Personal data is information about you as an individual. This includes your name, address and email address. You do not actually have to disclose any personal data to be able to visit our website. In some cases, we need your name and address and more information about you so that we can provide you with the service you want.

The same applies if you ask us to supply you with information material and/or if we are responding to your enquiries. We will always make you aware of this in such cases. Moreover, we only store the data that you have passed on to us automatically or voluntarily.

When you use one of our services, as a general rule we only collect the data that we need to be able to provide you with our service. We may ask you for further information, but this is on a voluntary basis. Whenever we process personal data, we do so in order to be able to provide you with our service or to pursue our commercial objectives.

AUTOMATICALLY STORED, NON-PERSONAL DATA

When you visit our website, we store certain information for administrative and technical reasons.
This is: the type and version of browser used, the date and time of access and the IP address.

This data is anonymized and only used for statistical purposes and/or to improve our internet and online services.
This anonymized data is stored in secure systems, separately from personal data, and cannot be traced to any individual person. This means that your personal data remains protected at all times.

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files which are transmitted from an internet server to your browser and stored on your hard drive. They only store your internet protocol address, not personal data. This information enables you to be recognized automatically on your next visit to our website, which makes it easier for you to use.

Of course, you can also visit our website without accepting cookies. If you do not wish your computer to be recognized on your next visit, you can of course decline the use of cookies by changing the settings in your browser to block cookies. You can find out how to do this using the help function of your browser. However, if you decline to use cookies, you may not be able to use the full function of some areas of our website.

Cookie settings

Cookie settings

Kontaktformulare und Kontaktservice

Wenn Sie uns über unser Online-Kontaktformulare kontaktieren, brauchen Sie nur die hierfür wirklich notwendigen personenbezogenen Daten einzugeben. Wir verarbeiten Ihre Daten in diesem Zusammenhang, um Ihre Anfrage zu beantworten und Sie im gewünschten Umfang durch unseren Förderservice zu unterstützen.
Die Unterstützung erfolgt durch die Fa. Wolf, die febis Service GmbH und ein ausgelagertes CallCenter.
Mit den Dienstleistern wurde ein Auftragsverarbeitungsvertrag nach Art. 28 DSGVO abgeschlossen.

Google Tag Manager

This website uses Google Tag Manager. The Tag Manager tool itself does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated at a domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager. Google’s data protection policy for this tool is available here: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Matomo

We use the web analysis tool "Matomo" on our website for statistical evaluation. This enables us to constantly optimize our website and its user-friendliness. Matomo creates user profiles based on pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. In this way, we are able to recognize and count returning visitors. With Matomo, no data is transmitted to servers that are outside of our control. The legal basis on which we process personal data using Matomo is Art. 6 (1) lit. f DSGVO. You can revoke your consent at any time. Please make the appropriate settings via our banner. For more information on Matomo's terms of use and data protection regulations, please visit: https://matomo.org/privacy/. The data will be deleted as soon as they are no longer needed for the above purposes.

USE OF GOOGLE ANALYTICS WITH ANONYMISATION FUNCTION

On our website we use Google Analytics, a web analytics service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as "Google". Google Analytics uses what are known as "cookies" – text files which are stored on your computer and enable us to analyze your use of the website.
The information generated by these cookies, for example the time, place and frequency of your visits to our website, including your IP address, is transmitted to Google in the USA and stored there. On our website we use Google Analytics with “_gat._anonymizeIp” added to it. In this case Google shortens your IP address, thereby anonymizing it within member states of the European Union or in other states in the European Economic Area which are party to the agreement.
Google uses this information to analyze your use of our website, to compile reports on website activities for us and to render further services relating to website use and internet use. Google may also transmit this information to third parties if this is required by law or if such third parties process this data on behalf of Google.
Google has stated that under no circumstances will it connect your IP address with any other data it holds. You can prevent the installation of cookies by setting your browser software accordingly; however, please be aware that in this case you may not be able to make full use of all the functionalities of our website as a result.

In addition, Google provides an opt-out add-on for the most common browsers, which gives you more control over which data it records on the websites you have accessed. The add-on informs the Google Analytics JavaScript (ga.js) that no information about visits to the website should be passed on to Google Analytics. However, the Google Analytics opt-out browser add-on does not prevent information being passed to us or to other web analytics services that we may use. For further information on installing the browser add-on, click the following link: tools.google.com/dlpage/gaoptout

If you are visiting our website via a mobile terminal device (smartphone or tablet), you need to click this link instead, to stop tracking by Google Analytics within this website in future. This is an alternative in addition to the above browser add-on. Clicking this link installs an opt-out cookie in your browser, which only applies to this browser and this domain. If you delete the cookies in this browser, the opt-out cookie is also deleted and you will have to click the link again

USE OF FACEBOOK CUSTOM AUDIENCE PIXEL

To provide visitors to our website with interest-based advertising when they visit Facebook, we use Custom Audiences Pixel, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Our website uses a Facebook Pixel, which connects directly to Facebook’s servers whenever you visit our website. The Pixel informs Facebook that you have visited our website. Facebook then links this information to your personal Facebook account. For more information about how your data is recorded and used by Facebook, your rights regarding this data and guidance regarding how you can protect your privacy, please refer to the Facebook Data Policy at www.facebook.com/about/privacy/.
USE OF YOUTUBE IN PRIVACY-ENHANCED MODE

USE OF YOUTUBE IN PRIVACY-ENHANCED MODE

We use YouTube to incorporate videos. The videos have been embedded in privacy-enhanced mode. However, like most websites, YouTube also uses cookies to collect information about users of its website. This includes using cookies to record video statistics in order to prevent fraud and to improve user friendliness. Moreover, it leads to a connection to the Google DoubleClick network. Starting the video could trigger further data processing activity. This is beyond our control. You can find further information about privacy at YouTube in its privacy policy at: www.youtube.com/t/privacy_at_youtube

Security

We have carried out technical and administrative security measures to protect your personal data from being lost, destroyed, manipulated or accessed by unauthorised persons. All our employees and the service providers who work for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is always encrypted prior to transmission. This means that your data cannot be abused by third parties. Our security measures undergo constant improvement and our privacy policies are continually revised. Please ensure that you have the latest version.

DUTIES TO PROVIDE INFORMATION IN ACCORDANCE WITH ARTICLE 13 AND 14 GDPR

We are committed to protecting your personal data. For this reason, we follow legal requirements when processing your personal data (“data”). This privacy policy provides information about how your data is processed in our company, as well as the rights and claims which you are entitled to under Article 13 of the General Data Protection Regulation (GDPR).

1. Who is responsible for processing your personal data and who can you contact about it?

Controller:

Wolf GmbH
Industriestr. 1
D-84048 Mainburg
Telefon 08751 74-0
E-Mail info(at)wolf.eu

The company data protection officer is

Christian Volkmer

Projekt 29 GmbH & Co. KG

Ostengasse 14

93047 Regensburg

E-Mail: c.volkmer@projekt29.de

Tel.: 0941-2986930

2. Which data do you process and what are the sources of this data?

We process data which you provide when preparing or processing a contract, on the basis of your consent, when you submit an application to us or as part of your employment with us.

Personal data includes:

Basic/contact information; for customers, this includes your first name and surname, address, contact information (e-mail address, phone number, fax number) bank account information, and images.

For applicants and employees, this includes your first name and surname, address, contact information (e-mail address, phone number, fax number), date of birth, information from your CV and letters of recommendation, bank account information, religious affiliation, and images.

For visitors to our company, this includes, for example, first name, last name, time of visit, e-mail address or telephone number.

For business partners, this includes the name of your legally authorised representative, your company name, commercial register number, VAT ID, company registration number, address, contact information for contact partners (e-mail address, phone number, fax number) and bank account information.

For registered users of the CUBE communication platform, this includes, for example, name, e-mail address, IP addresses and the personal data that is collected when using the platform.

In the case of participants in surveys by tradesmen/end customers, this includes e.g. name, e-mail address, telephone number, address, IP addresses.

For participants in events and factory tours, this includes, for example, name, company name, address, position in the company, e-mail address.

For tradesmen and end customers who use apps or online portals, this includes, for example, name, company name, address, e-mail address, telephone number, IP address and time of access.

In the case of companies that register as specialist partners and in particular use the apps and services offered, this includes e.g. company name, address, industry sector, name and address of the owner, e-mail address, telephone number, bank details, data collected during use such as IP addresses; this data is partly collected directly from the company or by a portal operator for us.

In the case of bonus agreements, this includes, for example, the name and address of the purchaser/builder, address of the plant location, name and address of the business partner; this data is collected directly by us or by our business partner on our behalf.

We also process the following personal data:

• Information about the nature and content of contract data, order data, sales and document data, customer and supplier history and guidance documents,
• advertising and marketing data,
• information from your electronic correspondence with us (e.g. IP address, login data)
• other data which we receive from you as part of our business relationship (e.g. from meetings with customers),
• data which we generate from basic/contact information and other data, e.g. on the basis of customer requirements and customer potential analyses,
• documentation of your consent to receive different items, e.g. newsletters.
• Photographs taken at events.

3. For what purpose do you process data, and on what legal basis?

Wir verarbeiten Ihre Daten im Einklang mit den Bestimmungen der Datenschutz-Grundverordnung (DS-GVO) und dem Bundesdatenschutzgesetz 2018 in der jeweils geltenden Fassung:

• in order to fulfil (pre-) contractual obligations (Article 6(1)(b) of the GDPR): 
  Your data is processed in order for contracts to be carried out online or at one of our branches, and in order to implement the terms of your employment contract with our company. Data is most frequently processed when entering into a transaction and carrying out contracts with you.
• in order to comply with legal obligations (Article 6(1)(c) of the GDPR): 
  It is necessary to process your data in order to comply with a variety of legal obligations, e.g. obligations laid out in the German Commercial Code or the Tax Code.
• for the purpose of legitimate interests (Article 6(1)(f) of the GDPR): 
  Based on a weighing of interests, data may be processed for purposes other than fulfilling the contract for the purpose of legitimate interests pursued by us or third parties. Examples of this include: 
  - advertising or marketing (see 4), 
  - measures related to business management and the improvement of services and products; 
  - the administration of a Group-wide customer database for the purpose of improving customer service 
  - For the purposes of a legal claim.
• On the basis of your consent (Article 6(1)(a) of the GDPR): 
  If you consent to the processing of your data, e.g. in order to send you our newsletter, publish photos, etc
• Within the framework of collective agreements (Art. 88 para. 1 DSGVO in conjunction with Erw.Gr. 155 DSGVO)

4. Processing personal data for marketing purposes

You have the right to object to your personal data being used for all marketing purposes or for specific marketing measures. If you choose to do so, you will not be charged anything other than the standard costs which you would incur as a result of sending us your notification. Under Section 7(3) of the German Unfair Competition Act, we are entitled to use the e-mail address which you provide to us when entering into a contract for the direct marketing of other similar goods or services. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. If you would prefer not to receive these recommendations by e-mail, you can object to your e-mail address being used for this purpose at any time without being charged anything other than the standard costs which you would incur as a result of sending us your notification. A written message is sufficient for this purpose. Every e-mail which we send also contains a link which you can use to unsubscribe.

5. Who will receive my data?

Even if we use a service provider to process data on our behalf, we remain responsible for keeping your data secure. All service providers are contractually obligated to treat your data as confidential, and will only process your data for the purpose of providing the service. The service providers which we use will only be provided with your data if it is required in order for them to provide the service. These service providers include IT service providers which we require in order to keep our IT system operational and secure, as well as advertising agencies for our advertising campaigns. Your data will be processed in our customer database. The customer database improves the quality of the customer data we have available (removal of duplicates, delayed/defunct flags, updating addresses) and can also include data from public sources. This data is provided to Group companies for the purposes of fulfilling a contract. Customer data is stored separately on a company-specific basis. Our parent company acts as the service provider for each participating company. Your data may be sent to official bodies, courts and external auditors if we are legally obliged to do so or for the purpose of legal proceedings. Your data may also be provided to insurance companies, banks, service providers and information providers in order to prepare and fulfil a contract.

6. How long will my data be stored for?

We will process your data until the end of our business relationship or until the end of the relevant statutory retention periods (derived from the German Commercial Code, the German Tax Code, the German Institutional Care Act or the German Working Hours Act). If your data is required as evidence in a legal dispute, it will be retained until the dispute is resolved.

7. Do you send personal data to third countries?

We do not send data to third countries. Your data would only be sent to a third country on the basis of a European Commission adequacy decision, EU model clauses, suitable guarantees or your express consent.

8. What rights do I have regarding the protection of my data?

Under data protection legislation, you have the rights of access to and rectification or erasure of your data, the right to restrict the processing of your personal data, the right to object, the right to data portability and the right to lodge a complaint.

Right of access: You have the right to be informed of whether personal data concerning you is being processed by us, and to what extent. Right of rectification: If we are processing data which is incorrect or incomplete, you have the right to request that the data be corrected or completed at any time. Right of erasure: You can request that we erase your data if it is being unlawfully processed or if the processing of the data has a disproportionate impact on your legitimate interests. Please note that it may not be possible to erase your data immediately, e.g. if we are required to retain it for legal reasons. Even if you do not exercise your right to have your data erased, we will erase it promptly and completely when it is no longer required for business purposes or subject to a statutory retention period.Right to restrict processing: You have the right to request that the processing of your data be restricted if - you contest the accuracy of the data, for a period which enables us to verify the accuracy of the data. - the processing is unlawful and you request the restriction of the use of the data instead of having it erased. - we no longer require the data for its intended purpose, but you require the data in order to lodge or defend against a legal claim, or - you have objected to the processing of the data.

Right to data portability: You have the right to receive data which you have provided to us in a structured, commonly used and machine-readable format, and also have the right to transmit the data to another controller without hindrance from us, provided - the data is processed by us on the basis of consent which you have given and can withdraw, or for the purpose of fulfilling a contract between us, and - the processing is carried out by automated means. If it is technically feasible, you are entitled to request that we transmit your data directly to a different controller.

Right to object: If we process your data in order to pursue a legitimate interest, you can object to this processing at any time; this would include profiling based on these provisions. We will then cease to process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if we can provide evidence that the processing is used for the establishment, exercise or defence of legal claims. You have the right to object to the processing of your data for the purposes of direct marketing at any time, with no obligation to provide a reason. Right to lodge a complaint: If you believe that we have violated German or European data protection legislation in the manner that we have processed your data, please contact us so that we can clarify the situation. You also have the right to lodge a complaint with the relevant supervisory body, i.e. the relevant regional supervisory data protection authority. If you wish to exercise any of these rights, please contact our data protection officer. We may require additional information to confirm your identity.

9. Am I obliged to provide my data?

The processing of your data is required in order to conclude or fulfil contracts between us. If you choose not to provide us with this data, we will normally be unable to conclude a contract. If the data relates to an existing contract, we will be unable to fulfil it, and will therefore be forced to terminate it. However, you are not obliged to give your consent for the processing of data which is not legally required or not considered relevant for the purposes of fulfilling the contract.

Changes to this privacy policy

We reserve the right to change our privacy policies should new technologies make this necessary. Please ensure that you have the latest version.
If fundamental changes are made to this privacy policy, we will announce these changes on our website.
 

Interested parties and visitors to our website who have queries regarding privacy can contact:

Herrn Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

Tel.: 0941 29 86 93 0
Fax: 0941 29 86 93 16
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de
 

If you are not satisfied with the response of our Data Protection Officer, you are entitled to submit a complaint to the data protection supervisory authority responsible for your Federal state.