WOLF Service
WOLF is Service Champion 2024
No. 1 in customer service for four years in a row
WOLF was honoured as Service Champion for the fourth time in a row in 2024 and received the Gold Seal as the best heating technology and heat pump manufacturer. The award is based on over 2.1 million customer ratings from Germany's largest service survey. Our nationwide network of qualified service technicians guarantees excellent service quality and demonstrates our commitment to first-class customer solutions.
We support you in this.
Professional maintenance is required to ensure safe and trouble-free operation. Regular maintenance minimises the risk of consequential damage due to component wear.
We are also happy to offer you a maintenance contract for the regular maintenance of your systems in accordance with VDMA 24186.
If you require assistance in instructing the installation team, we will be happy to provide you with a qualified supervisor. This person can also supervise the installation of WOLF ventilation for specialist partners. The more complex the system, the greater the risk of unforeseen surprises during installation. Our master leveller service pays off particularly well when deadlines are tight.
Scope of services:
• Advice on assembly for the above items supplied by WOLF
• Instruction of the assembly crew
• Determination of the module sequence
• Technical instruction of the assembly personnel during assembly
• Supervision of the assembly work
• Checking that the assembly work has been carried out correctly
Not included in the scope of services:
• Unloading and loading
• Provision of lifting gear, ladders and scaffolding
• Assembly crew
• The assembly itself
• Disposal of packaging material
• Electrical wiring, pipework and commissioning
• The supervisor does not assume the tasks of a site manager
• The appointment of the supervisor expressly does not constitute any assumption of responsibility for the correct and complete planning, dimensioning and execution of the system; in particular, no checks are carried out on wind loads, statics, air volumes or requirements in accordance with the specifications.
We support you in this.
The installation of complex components such as split rotary or cross-flow heat exchangers requires the experience of specialised technicians. All details must be harmonised during installation. Our installation service is at your disposal for challenging tasks such as these.
Maximum safety through TÜV certification
Our explosion protection service helps you comply with safety regulations precisely – ensuring your safety at all times.
Device Modifications – What to Consider?
- Modifications only by specialists.
- After any modification, a new conformity assessment according to ATEX regulations is required.
- A qualified expert must conduct and document the assessment before restarting the system.
Spare Parts – Choosing the Right Ones!
- Must comply with ATEX requirements (category, atmosphere, temperature class).
- Only use original components.
- Improper modifications → Conformity declaration becomes void.
Approval & Support
Need assistance? Use the WOLF explosion protection service for maximum safety.
ATEX explosion protection service
Maximum safety through TÜV certification
Our explosion protection service helps you comply with safety regulations precisely – ensuring your safety at all times.
Device Modifications What to Consider?
- Modifications only by specialists.
- After any modification, a new conformity assessment according to ATEX regulations is required.
- A qualified expert must conduct and document the assessment before restarting the system.
Spare Parts – Choosing the Right Ones!
- Must comply with ATEX requirements (category, atmosphere, temperature class).
- Only use original components.
- Improper modifications → Conformity declaration becomes void.
Approval & Support
Need assistance? Use the WOLF explosion protection service for maximum safety.
Customised cooling
We supply customised solutions for trade, commerce and industry. Our Germany-wide refrigeration service network in conjunction with highly trained refrigeration technicians with high qualifications and modern equipment ensures you a short response time and rapid rectification of faults. We are also happy to offer you additional services, such as final assembly on site, commissioning, prescribed maintenance and leak tests.